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Product Repair & Protection Agreements



At Sears Hometown and Outlet Stores your satisfaction is important to us. If you should ever need repair on a Home Appliance item purchased from us, please follow the instructions below for service.

When calling, be sure to have the make, model, serial number, and date of purchase available. It is also important to always register your new product as soon as it is delivered or set up in your home.


If you prefer, you can call the manufacturers below directly for products under warranty. They will handle all aspects of the warranty repair or replacement.