At Sears Hometown and Outlet Stores your satisfaction is important to us. If you should ever need repair on a Home Appliance item purchased from us, please follow the instructions below for service.
When calling, be sure to have the make, model and serial number, and date of purchase available. It is also important to always register your new product as soon as it is delivered or set up in your home.
For all brands you can call 1-800-4myhome. They can assist in determining the best provider for your product and provide you with information to set up a service call.
If you would like, you can call the manufacturers directly at the numbers below for warranty repair service. They will handle all aspects of the warranty repair or replacement – should that be necessary.
For Kenmore call 1-800-4myhome.
For Electrolux, Frigidaire, Frigidaire Gallery, Tappan, White-Westinghouse call 1-800-444-4944.
For General Electric (GE) call 1-800-432-2737.
For LG call 1-855-791-0606.
To escalate a service issue for LG, call 1-855-791-0606.
For Samsung call 1-866-567-3652 (Assurant).
For all others call 1.800-4myhome.