Price Match Policy
Sears Outlet Holiday Price Match Policy
Customers requesting a price match should keep in mind that inventory in each Sears Outlet store is unique and limited to stock on-hand. Both inventory availability and price varies by store location. Between 11/14/13 and 12/4/13, if you find a lower price on the exact item and model number with the same features in a local competitor’s 11/29/13 Day After Thanksgiving ad, Sears Outlet will match that price. Just bring the ad in store to a sales associate at the time of your purchase and we’ll match it. Item must be currently available for sale at the Sears Outlet store in your area and must be available from in-store inventory to be eligible. If the competitor’s product is not available for sale in your local area, the item is not eligible for a price match. Special and online orders excluded.
Offer applies to competitor’s in-store prices only. Sears Outlet will not price match competitor’s “Online Only” events, “Special Online Price” or conditional “Online Only Special Offers”, scratch and dent, members only offers, bonus or free offers, bundled offers, rebates, financing offers, coupons, clearance or closeout prices, or prices on used, damaged, returned, open box, reconditioned, one of a kind or display merchandise. Sears Outlet will not price match services (including delivery). Sears Outlet will not match typographical errors or competitors’ prices that result from a price match. Photocopies of advertisements or receipts will not be accepted as verification of competitor pricing, but valid, non-altered printouts of competitor’s day after Thanksgiving in-store ads will be accepted.
Limit one price match per person, per household. Sears Outlet reserves the right to reject any price match request in the event that Sears suspects the ad has been altered or may not be the competitor’s actual day after Thanksgiving advertisement. Sears Outlet reserves the right to cancel or modify this program at any time.Back to top
Sears Outlet Price Match plus Policy (excluding 11/14/13 – 12/04/13)
If you find a lower price on an identical branded item with the same features currently available for sale at another local competitor, Sears Outlet will match that price plus give you 50% of the difference. Just bring in the original advertisement to a sales associate at the time of, or within 14 days after, your purchase. For local competitor’s featuring items online, Sears Outlet will also match the online price (including shipping, handling and delivery) plus give you 50% of the difference, provided that the item is currently available for sale and delivery in your area. Just print the ordering page, including shipping, handling and delivery, and bring it to your Sears Outlet store at the time of, or within 14 days after, your purchase.
For items available at another Sears Holdings retail format or website, Sears Outlet will match the price on all new in box items that are in stock and available for delivery locally, but will not provide an additional discount. However, if the Sears Outlet item available is a scratch and dent, reconditioned, or out of box item, Sears Outlet will match the price and offer a 10% discount off of the total price of the product. Sears Outlet will not price match limited time “Online Only” events, “Special Online Price” or conditional “Online Only Special Offers” on Sears Holdings websites. Only items listed on Sears Holdings websites as Sold by Sears or Sold by Kmart are eligible for price matching.Back to top
Sears Outlet will not price match competitors’ items that are limited in quantity or out of stock, offered for sale for less than six hours during a day, or offered for sale during the day after Thanksgiving. Sears Outlet will not price match competitors’ or our websites bonus or free offers, special offers, bundled offers, rebates, financing offers, coupons, clearance or closeout prices or prices on used, damaged, returned, open box or display merchandise. Sears Outlet will not price match services (including delivery). Sears Outlet will not match typographical errors or competitors’ prices that result from a price match. Photo copies of advertisements or receipts will not be accepted as verification of competitor pricing. Home Electronics items, such as televisions, must be identical brand and model number.Back to top
A Note about Sears Outlet's pricing Method
Sears Outlet carries new in box, scratch and dent, and reconditioned items that are priced according to condition and age. Because out of box merchandise can be unique in condition and age, multiple quantities of the same item may exist within the same location, or at multiple locations that are priced differently. Because of this, Sears Outlet will not price match products offered at our other Sears Outlet locations or on Sears Outlet.com.Back to top
Price Protection Policy
Buy with confidence from Sears Outlet. If an item you have purchased from Sears Outlet goes on sale for a lower price within 14 days of your purchase, Sears Outlet will refund the difference. To claim a Price Protection Policy adjustment, go to your original Sears Outlet store where the purchase was made with your receipt. You will be given a refund for the difference of the original selling price and the current advertised price. Apparel clearance merchandise does not qualify for Price Protection Policy adjustments.Back to top