The product has features we didn't expect but very much like. Our former ac did not turn off when a temperature was reached, so it had created unnecessary noise without any appreciable benefit. The thermostat on the new ac also allows us to select a specific temp, so we are far more comfortable with that feature as well. Further, the remote is quite a surprise new benefit since some parts of the area we cool get warmer or cooler throughout the day. We also were very pleased with the installation.
In my opinion, the Kenmore 18,500 btu air conditioner is overpriced. However, it does work very well. It cools my entire downstairs level. I love that my kids are able to enjoy the air on a hot day. Besides the price, the only downside is that you basically have to take it apart to put it together. Also, the plug is not a regular plug that plugs in the wall, we had to get a special hook up to use it to plug it in. I wish the salesman would have told us before hand. But, no complaints. works great
Works great and quietly
This is the second one I bought in a year, I bought my son one last year, and was so impressed by how well it worked and the efficiency I just bought another yesterday, when my husband put the batteries in the thermostat on the remote said the room was 92 degrees ( this is a third floor full attic) with in an hour we were adjusting the temperature higher, it went from 92 degrees to 70! The remote has everything on it also. It does take a little time to put cabinet together, but, my husband has done both and said, it's worth it! :)
It was purchased for my Lady friend who needed her unit replaced and it works great better than her old unit did.
Works great so far
Have the 7 year old version of this unit and its been a great workhorse! never let me down!
We have a small frame house so this A/C was installed in a 10'x10' room to also help with the adjoined kitchen. It is pretty heavy but not as much as others I have installed which is important because this thing's bottom edge is over 5' off the ground. So we install it last spring it tools along until just this September and the compressor freezes. I call "Christine" somewhere in India and she blithely informs me the warranty went out in June. Figures. I am so tired of spending hundreds of dollars on disposable appliances (refrigerator went out in two years) and now this lasts just long enough to get out of its short warranty. We're done...no more Kenmore or any of its "camouflaged" brands. Facebook is going to hear about this as well. I figure at least some of my 300 friends will heed the warning.
Quiet qnd efficient
Had the old one out and this one in and running in about 2hrs. Would have been faster but, the directions didn't specify exactly what screws went where, had to change a few of them around. Other than that fairly easy to install. Works Great, the house was cool in about 2hrs.