Overall, others give this:

39 Reviews
31 Reviewers (80.0%) would recommend this to a friend.
Overall Rating Breakdown:
5 stars
4 stars
3 stars
2 stars
1 stars

Most Helpful Reviews5found this helpful

Positive Reviews Wed, Jul 31, 2013

Very heavy... professional installers from Sears will do it for you!
I recommend, totally! Especially here in Texas!

Most Helpful Reviews13found this helpful

Negative Reviews Thu, Sep 12, 2013

Fails 2 Months out of Warranty
We have a small frame house so this A/C was installed in a 10'x10' room to also help with the adjoined kitchen. It is pretty heavy but not as much as others I have installed which is important because this thing's bottom edge is over 5' off the ground. So we install it last spring it tools along until just this September and the compressor freezes. I call "Christine" somewhere in India and she blithely informs me the warranty went out in June. Figures. I am so tired of spending hundreds of dollars on disposable appliances (refrigerator went out in two years) and now this lasts just long enough to get out of its short warranty. We're done...no more Kenmore or any of its "camouflaged" brands. Facebook is going to hear about this as well. I figure at least some of my 300 friends will heed the warning.
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A cool winner!. ”
Aug 25, 2014

Elkview, WV
great product. ”
Jul 25, 2014

Air conditioner. ”
Jul 23, 2014

Little Rock, AR
Wonderful Air Conditioner. ”
Jul 9, 2014

Leechburg, PA
A great air Conditioner. ”
Jul 2, 2014

Indiana, PA
Kenmore 18500 air. ”
Jun 20, 2014

East Berlin, PA
7 years and running strong!. ”
Nov 15, 2013

Fails 2 Months out of Warranty. ”
Sep 12, 2013

Flower Mound, TX
Great air conditioner. ”
Aug 11, 2013

Does a Great job. ”
Aug 4, 2013

Albert, KS