Purchased in June 2015 with the recommended bracket to support the a/c unit. Sales rep informed me this type of a/c is compatible with sliding Windows. Paid for installation through Sears and the installer informed me at the end of the season I could remove it from the window and reinstall it the next year. The a/c unit worked well but I have to agree it is quite loud. At the end of the season I removed the unit with the help of my son, unfortunately, the bracket that had been installed had to come out too otherwise I wouldn't have been able to close my window and living in Utah it can get down to 0 degrees during the cold winter months. When I removed the bracket I found several holes along the window seal looked like the installer had a difficult time installing the unit. This summer I tried to screw the nails back into the holes but unfortunately the holes were stripped and I was unable to secure bracket and the unit in the window due to the damage along my window seal. I am 5'0 and 150lbs and for me this is a difficult process to install without assistants. The unit is way too heavy for me to lift and to have to screw and unscrew the bracket fill in the holes and paint along the window seal every year is not what I had expected. My opinion, this unit is not exactly compatible with a sliding window and difficult to install. Next time I plan to further my research in regards to installation. I plan to sell this unit and purchase one that is much easier to install and put away at the end of each season unless someone can suggest some options on installation.
... this unit seems to get dirty fast ... mold mildew builds up really quick ... i will have it cleaned then 3 months go by and i can see mold build up again ... yet i have an older AC FEDDERS unit in another room that never gets like this and this KENMORE is just 1 year old ... AND NOW its spitting out water and i just had it cleaned and serviced 2 months ago ... also seems my Frigidaire 10,000 BTU that i had before this one had more power and better cold than this Kenmore 12,000 BTU ... not happy
it was good price for the btus
I bought this 3 years ago and its about toast now. Its also loud. To be fair, we did have a power cut with surges which could of lead to its demise. First, after power came back on, it worked but didn't shut off, it ignored the temp controls. maybe fried the temp sensors. I used the timer to shut it off. Then, month later, its just not that cold anymore. I don't know why a surge would cause that, but may for I am not an expert.
Only problem is the LED readout , it fades after a year or so ..
A/C cools great...however it does have a whistle or whine when cooling. The remote never worked. I contacted Customer Service and would have to return whole unit for a faulty remote...which is ridiculous....not happy
Love this product! Works great!
great price was missing the remote though
This unit has been great so far. I have it in my living room which is 22x13 and that room is more than cool enough. Then the dining room and kitchen are also comfortable, so we are quite happy. It has a small case for a 12K and that was part of the reason I bought it too.
This window unit wirks extremely well at cooling 2 rooms that total a space of 13x26. Its very quiet and wasy to operate. I highly recommend.