I have owned this unit for 20 months. I just had it removed, after it failed for the 5th time. This time it was unrepairable, as all the seals failed. I was sold this, being told that it was designed to be installed inside or outside. I installed it outside, living in Florida. The first four failures were due to the electronics failing, and shorting out my circuit board. After replacing each time, I covered unit to avoid future failures.
Save yourself from frustration and purchase a fleck valve or clack valve unit...much more reliable. This will be my last appliance purchase from Sears.
I bought the Extra High Efficiency model to replace a previous Kenmore water softener that I used for 17 years and was still working. I chose Kenmore because I was happy with the previous one and because I became very familiar with the maintenance and occasional repairs. Kenmore parts are very easy to find and this water softener design is simple enough to do it yourself. The install was plug-and-play. I kept the old plumbing and by-pass valve, I just replaced the O-rings. If I would have used the new by-pass valve I would have had to just reposition the flexible pipes about one inch higher because of the added new adapters. I didn't see the need to do it. The set up is extremely easy. The digital display is adequate but functional (it never dims, I wonder why it was designed this way). The overall design/appearance of the tank is very pleasing. The water softener works as advertised. I would definitely recommend to a friend.
I chose this unit to replace a very similar unit that had lasted 14 years. It was an easy replacement as the fittings were exactly the same. Our water is not bad water, I had just come to enjoy soft water when bathing. It is also much better for the skin. Best $400 I spent this month. I read lots of reviews from many other brands, including Sears. Just decided to stay with what I know worked. The fact that it was also on sale was a big motivator as well.
What a wonderful softener!! Love it can't live without it!!
this was easy to install - seems to work well.
Nice water softener. Great features and very efficient.
This softener has given us the soft water we desired. I'm hoping this thing last for a long time