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119 Reviews
103 Reviewers (90.0%) would recommend this to a friend.
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Most Helpful Reviews28found this helpful

Negative Reviews Thu, Apr 2, 2015

Kenmore Water Softener 38350
I am very disappointed with the reliability of Kenmore Water Softeners.The timer assembly/electronic controls failed and had to replaced three times under the extended warranty (less than 1 year after the purchase, again i year later, and 7 months later again) and now it has failed again and is no longer under warranty. I had purchased the 5 year extended warranty and did not have to pay for the first 3 repairs, but now it has failed again and repairs would cost about as much as purchasing a new unit. With so many failures of the same part, I believe there must be some type of design flaw.
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"Got this softener about a month ago so far is work out to be a good product"
Apr 5, 2016

Manistique, MI
"fails quickly, parts cost a LOT"
Apr 1, 2016

Chandler, AZ
"Upgrade unit 4 inches taller---computer requires patience"
Mar 31, 2016

Cave Creek, AZ
"Great Water Softener"
Mar 25, 2016

Lewistown, IL
"Loving the softer water!"
Feb 25, 2016

Quakertown, PA
"Water softener"
Feb 23, 2016

"Perfect for our house!"
Jan 19, 2016

Las Vegas, NV
"Easy start up"
Jan 18, 2016

Northampton, PA
"Water softner"
Dec 13, 2015

Portage, MI
Dec 11, 2015

Webberville, MI