Still waiting for sears to pick up the old softener. No discount because of break down of old softener, even though I have a service agreement. They don't have anyone to install their new product, so I had to engage a plumber and pay for it myself.
I purchased this water softener and did the merchandise pickup which was extremely convenient and easy. After getting the softener to my house, it literally only took about 15 minutes to remove my old softener and install the new one. Set up was easy as well. Water is no longer hard and now clothes and kids are much cleaner.
very easy to install using pex piping
All that is required is to know how hard your water is in grains per gallon, the time of day, an 120Vac electrical outlet, and keep salt in it. The softener does the rest. only two moving parts, a rotary valve to direct water flow and a turbine to count water usage. what could be simpler.
I am very disappointed with the reliability of Kenmore Water Softeners.The timer assembly/electronic controls failed and had to replaced three times under the extended warranty (less than 1 year after the purchase, again i year later, and 7 months later again) and now it has failed again and is no longer under warranty. I had purchased the 5 year extended warranty and did not have to pay for the first 3 repairs, but now it has failed again and repairs would cost about as much as purchasing a new unit. With so many failures of the same part, I believe there must be some type of design flaw.
I don't much about a water softener but my water is less cloudy and with the water filtration on my fridge my water is a delight. The concept and shape of a water softener is different but it works great. I choose this model because my mother-in-law has the same one.
We had the first one for many, many years. It didn't even have shelter and just kept on going. When it finally completely quit we missed that everything is easier to clean. Also were aware that in this old house it was easier on the plumbing to soften the water. The toilets used to clean up so easy but had to use pumice stone. Glad to have another, sorry we waited so long.
When our Kenmore water softener died we purchased this Kenmore to replace the other. We are very pleased with this model. Our other one did not have a light in the tank and this being in a dark garage is very helpful to have. This softener works very well and we are very pleased with the softness of our water. If and when it no longer works we will again purchase a Kenmore water softener.
I love this water softener. It shows me when the salt is low and readout is easy. Its all one unit and easy to program. I have hard water and the salt level in tank does not disappear as did my former (not a Kenmore) softener.
Clear information, quiet, seems efficient