Overall, others give this:

119 Reviews
103 Reviewers (90.0%) would recommend this to a friend.
Overall Rating Breakdown:
5 stars
4 stars
3 stars
(4)
2 stars
(2)
1 stars

Most Helpful Reviews28found this helpful

Negative Reviews Thu, Apr 2, 2015

AnthemAZ
Kenmore Water Softener 38350
I am very disappointed with the reliability of Kenmore Water Softeners.The timer assembly/electronic controls failed and had to replaced three times under the extended warranty (less than 1 year after the purchase, again i year later, and 7 months later again) and now it has failed again and is no longer under warranty. I had purchased the 5 year extended warranty and did not have to pay for the first 3 repairs, but now it has failed again and repairs would cost about as much as purchasing a new unit. With so many failures of the same part, I believe there must be some type of design flaw.
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"Got this softener about a month ago so far is work out to be a good product"
Apr 5, 2016

Bev222
Manistique, MI
"fails quickly, parts cost a LOT"
Apr 1, 2016

contractor5
Chandler, AZ
"Upgrade unit 4 inches taller---computer requires patience"
Mar 31, 2016

John_AZ
Cave Creek, AZ
"Great Water Softener"
Mar 25, 2016

jebbert
Lewistown, IL
"Loving the softer water!"
Feb 25, 2016

GrandmomShirl
Quakertown, PA
"Water softener"
Feb 23, 2016

petert72
,
"Perfect for our house!"
Jan 19, 2016

hrobinette
Las Vegas, NV
"Easy start up"
Jan 18, 2016

mamtem
Northampton, PA
"Water softner"
Dec 13, 2015

Kpan
Portage, MI
"great"
Dec 11, 2015

tucan143
Webberville, MI