My unit is 1.5 years old, (just out of warranty) and the circuit board failed. Sears wants $170 for a new one which is half the cost of the softener. Also all the screws in this machine are NOT stainless and are already rusted out after one year. Very poor machine. I would not buy from Sears again.
Installation requires FLEX connectors-1" to softener-3/4 inch to house. Do not hard line to softener. I used easy to get softener line kits at local store. Not difficult. Computer has many options to adjust to use and location (state). Hardness test strip was included. Read ----then change settings if needed. Has a manual override "soften water now" button.
I ordered this online and checked it to be picked up in the store. It was already there for pickup so it was really fast. The installation was very easy and I am very satisfied!!
This unit is rather tall for our small space, but works well. Our plumber had no problem installing it, and thus far it has not used a lot of salt.
We selected this softener based on our need (2 people in our house and we live in Las Vegas where we have really hard water) and installed it in our house. We've been using it for a few weeks now and it makes a world of difference on our water. The softener is really easy to operate and has a low level light to let you know you need to refill it. It doesn't take up a lot of room, but it large enough to hold several bags of salt so we're happy with it and would highly recommend it. We also purchased the warranty and plan to have a Sears tech come inspect it every year.
great price, lines up with older model softners which makes installing super easy. Everything you need is installed if you had a softner installed before. looks great and I had it about 3 weeks and no issues.