I am very disappointed with the reliability of Kenmore Water Softeners.The timer assembly/electronic controls failed and had to replaced three times under the extended warranty (less than 1 year after the purchase, again i year later, and 7 months later again) and now it has failed again and is no longer under warranty. I had purchased the 5 year extended warranty and did not have to pay for the first 3 repairs, but now it has failed again and repairs would cost about as much as purchasing a new unit. With so many failures of the same part, I believe there must be some type of design flaw.
I don't much about a water softener but my water is less cloudy and with the water filtration on my fridge my water is a delight. The concept and shape of a water softener is different but it works great. I choose this model because my mother-in-law has the same one.
We had the first one for many, many years. It didn't even have shelter and just kept on going. When it finally completely quit we missed that everything is easier to clean. Also were aware that in this old house it was easier on the plumbing to soften the water. The toilets used to clean up so easy but had to use pumice stone. Glad to have another, sorry we waited so long.
When our Kenmore water softener died we purchased this Kenmore to replace the other. We are very pleased with this model. Our other one did not have a light in the tank and this being in a dark garage is very helpful to have. This softener works very well and we are very pleased with the softness of our water. If and when it no longer works we will again purchase a Kenmore water softener.
I love this water softener. It shows me when the salt is low and readout is easy. Its all one unit and easy to program. I have hard water and the salt level in tank does not disappear as did my former (not a Kenmore) softener.
Clear information, quiet, seems efficient
This water softener is easy to install, easy to program, and works great. No need for the expensive big name units. This meets the need.
dose not regenerate by itself. I have to regenerate manually every time. I wished I had rebuilt my old unit. It was not a sears and it work great for 20 years. I got this one on sale but it was one of there best but it is just junk to me. I am single and away most of summer so I did not realized this was not functioning until this winter and now it is too late to get fixed under warranty, it is now 14 months old also on my old unit it had a separate tub for salt and you never had to worry about bridging salt in the tank. Every time I regenerate I have to break up the salt. I use Morton's salt pellets which always work great for me but not in this unit. I am going to try and program it for once a month generation but I will have to change it manually every spring and fall.
This is a replacement for the last Kenmore that lasted over seven years without a problem...so pleased!
This softener works great even with iron in this area. I live in Florida where most wells have high iron content in the water. Easy install, have had it for about 3 years but it burned out the Power Adapter and Circuit Board. Bought both for about $250 from Sears parts Direct online, only place where I could find these parts. Fair enough, but the power adapter keeps blowing out every month for no apparent reason. Have bought 3 already at about $50 each. The new circuit board seems to be holding up so far. I found out that it's blowing out a tiny thermal fuse in the adapter that seems to be inadequate for this application because it happens even in cold weather or with a surge protector. WTF! As a tinkerer I managed to replace the original fuse with another 5 amp fuse from the auto parts store. Very difficult to do but so far it's been working OK but not sure if it blows the new fuse if it will also blow the new circuit board. Sears needs to address this problem because it's unfair to consumers. This system needs a sturdy power supply that doesn't blow out so often. The water softener does a good job keeping the water fairly free of those nasty orange iron stains.