Overall, others give this:

112 Reviews
97 Reviewers (90.0%) would recommend this to a friend.
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Most Helpful Reviews26found this helpful

Negative Reviews Thu, Apr 2, 2015

Kenmore Water Softener 38350
I am very disappointed with the reliability of Kenmore Water Softeners.The timer assembly/electronic controls failed and had to replaced three times under the extended warranty (less than 1 year after the purchase, again i year later, and 7 months later again) and now it has failed again and is no longer under warranty. I had purchased the 5 year extended warranty and did not have to pay for the first 3 repairs, but now it has failed again and repairs would cost about as much as purchasing a new unit. With so many failures of the same part, I believe there must be some type of design flaw.
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"Perfect for our house!"
Jan 19, 2016

Las Vegas, NV
"Easy start up"
Jan 18, 2016

Northampton, PA
"Water softner"
Dec 13, 2015

Portage, MI
Dec 11, 2015

Webberville, MI
"Not dependable"
Nov 20, 2015

Chandler, AZ
"Good stuff"
Oct 12, 2015

Superior, WI
"Great value, professionally installed."
Oct 8, 2015

Baxter, TN
"Soft water-FINALLY!"
Sep 29, 2015

Basom, NY
"Soft Water at Last"
Sep 18, 2015

La Porte, IN
"Looks great.compact for my furnace room.working good so far.lets see after "
Sep 18, 2015

Saint Paul, MN