Overall, others give this:

51 Reviews
44 Reviewers (90.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Most Helpful Reviews11found this helpful

Negative Reviews Tue, Dec 9, 2014

Disposable? Didn't Even Last 3 Years
Purchased this product December 2011, yesterday it started gushing water from the bottom. Tank has apparently ruptured. Spent over an hour and 7 phone calls to Sears service, was finally told to call back at 6am this morning. Because the service desk had now closed for the night. Up at 5:45 on a Sunday am to call in at 6. Was told that the easiest service appointment is TUESDAY. That would mean 3 days without hot water. Ah, no. So, I'll have to call a plumber and pay out of pocket, meaning the warrantee is basically useless. When is your water water going out not an emergency? Answer: When you call the Sears service center (apparently in some foreign land) where polite people speak off a script, while we struggle to understand each other
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"Disposable? Didn't Even Last 3 Years"
Dec 9, 2014

Diamond Bar, CA
Nov 30, 2014

Utica, MI
Nov 26, 2014

Des Moines, IA
"Great Deal!!!"
Oct 10, 2014

Terre Haute, IN
"good "
Mar 5, 2014

Baltimore, MD
"Love it"
Feb 5, 2014

Haltom City, TX
"Standard set up for installation, easy starting the pilot light"
Dec 29, 2013

Saratoga, CA
Dec 12, 2013

Odessa, TX
"Affordable, super easy installation"
Sep 2, 2013

Wichita, KS
"Great Unit- Best price"
Jun 16, 2013

Macomb, MI