This was a replacement for a 9 year old Bradford White water heater. I first called a plumbing house but in the end the Sears reputation and the fact that they are right around the corner anytime I need them won the day. I paid abut $1200 installed which includes a 5 year comprehensive warranty. I think the tank has a 6 year warranty. There is one complaint posted here that the blower is so loud that it can be heard throughout the house. Not our house. This blower is quieter than what we had for close to 10 years. I can't vouch for its longevity yet as it was put into service just this morning. I am not worried.
I strongly recommend the service plan if you make the mistake of buying this model. My unit is less than 4 years old and it's needed the gas valve AND ignitor replaced at a cost of $600! I'd avoid buying this unit. It is a money pit!
The replaced a same-size WH that lasted about 10 years and could only provide three showers at a higher setting. Wow! What a difference! Now we can take three, run the DW and do a load of laundry with hot water to spare, and we can do it with a lower setting. Great recovery and very super hot water, compared to what we had. Guess I forgot how a WH should operate. Installatoin was also a breeze, due to the fact that I had vent piping in place from a non-powered horizontal vent system. Fan noise was a little louder than expected, but only runs when the system is recharging, thanks to the pilot-less ignition.
The electronics on this unit are sub par at best. The have engineered no electrical protections into the unit at all. There is no fusing and no surge suppression. My unit was fine, had a power outage, never turned on again. The only item in the house to go bad, so what does that tell you. I opened up the electronic gas valve and found no electrical protection at all, if you get a surge it will kill it. So I had to order a new valve assembly for $259 + $45 expedite fees! Other wise you wait a week to have part shipped across the country. Warranty Scam, 1 year on parts (the stuff that will actually break) the tank and only the tank has a 6 year warranty, which by the way is glass lined so it is not worth any thing either, it better last 6 years being glass lined. Do your self a big favor, for no more than $300 more you can get a Ream instant hot water heater, it is way smaller, more efficient, never run out Hot Water & has warranty of 5 years on parts & 12 years on heat ex-changer!
This water heater worked for about a year then stopped working. I had to pay for a repairman to come and fix it, and it cost almost as much as a new unit. Problem is the reviews on it were good. I will not waste my money on one of these units ever again. FYI Reliance and A.O. Smith have the exact same hot water heater with their names on it, so be careful not to buy it with their name slapped on the side of it either.
I don't normally write negative reviews, but this situation definitely warrants one. Bottom line: So far, $899 has bought us a 6 day wait to obtain a defective product that has failed twice in 4 days, countless hours on the phone with extremely unhelpful Sears customer "service", and no prospect of reliable hot water in the foreseeable future. Buyer beware!
It does a great job heating the water up fast,the power vent is quieter then my old one was, it was easy to put in and it was at a good price.Thank You Sears
just quit on us Thursday. Called for service, they came out two days later. He can't figure out what is wrong. Says they don't carry replacement parts, so he ordered them. Says they will be here in a day or two, another day or two for a service tech to get out here to work on it. Of course he has no idea that the replacement parts will fix the problem, he's just guessing. Can't say I'm real thrilled with the product or the service.
Easy control panel to adjust the water temperature.
This is a good price for a 50 gallon power vented water heater, but unless you knew what one looked like, or knew the exact model number you wouldn't know this is a power vented water heater.
Note to Sears. Add "Power Vent" to this product discription.
i was searching for a water heater for almost 2 weeks and this one was the winner , water gets high fast even when its -5F outside , no need to wait if someone took a shower , two showers can work at the same time , and im talking in mid-January 2011 , you have to use half cold half hot and the thermostat is set on the recommended level , best value for a good price , comparing the same product at A. O. Smith for 1500 plus shipping , money well spent . very recommended