Purchased 4/2013, in June of this year it won't heat water past lukewarm, called sears wanted $250 to check heating elements, then had to had for parts, but not service IF i guessed right. Now need to replace heating elements again and they are no longer available for this heater, that is not even 2 years old. I am buying a new hot water heater, not a SEARS or KENMORE, very disappointed in their appliances now, not sure why but quality is no longer there.
When you need to replace your hot water heater generally timing is essential. I priced all the local suppliers and this was the best product for the price and it was in stock. It has standard connections and installed easily. Thank you sears.
We hauled the water heater because they want $70.00 just to deliver. Installed it properly and it didn't work. Had an electrician come out and check it. Everything was installed correctly. He checked the thermostat and it didn't work. There was no way I was going to drain it and take it back, or call Sears repair and wait until they could get someone out. I had already been with out hot water for 2 days. The electrician got it going for me.
Hopefully it will last longer than 6 years but at this price range and the simplicity of changing it out, and the fact that mine is installed in a place that it wont destroy my house if it leaks, If I get 6 years I'll consider it a good investment.
After my Kenmore 20+ year old hot water heater ceased to function, I knew I had to get a new Kenmore hot water heater. It only took a short time until I had hot water again! There have been no problems with the new heater, and I actually think the new heater works better than the old one did. We have a large household and we would run out of hot water quite often. With the new heater we have not yet run out of hot water.
Kenmore hot water heaters last longer than their warranty. If it's a 6 year heater it will last 12 years. At Sears they always have someone to install or deliver your product without a high added cost.
This was the only instore item available.
We replaced a 50 Gal Electric sthat was just a hair smaller. Install went smoothly. Performance is excellent. Hot water in less than an hour
Installation was very easy and it has been working like a charm for two weeks. Easy to adjust the factory set thermostats. Lots of hot water despite 3 people taking showers plus a dishwasher and washer.
Went in easy! hot water f-a-s-t! took same space as 50 gal did. 6 yr warranty will last 10-15 w/ proper maint. Quiet, low price & did I say easy?