The unit failed after 1 year, has 4 sensors that cost more than buying a new unit. It was still under the 1 year guarantee but the process of getting it fixed was beyond frustrating. Every appointment was 2 weeks from the time we called. It wasn't fixed the first time, nor the second, the first appointment we got bumped and again had to wait another 2 weeks to get on the list. Do yourself a favor and assume Sears is not the same as it was 10 years ago and neither is Kenmore
I got this unit for a great deal along with its matching washer. It's simple but has moisture sensors that allow it to detect how dry the clothes are and not over-dry them. This saves energy, prevents damage, and still ensures that the load is dry when it stops. It's fairly quiet while doing it's job?about normal for a dryer. And no doubt in part because the companion washer spins so fast it leaves clothes barely damp, the dryer doesn't take nearly as long as the one it replaces. I've noticed less lint in the trap than my previous machine, indicating it and the washer are doing less damage to my clothes. And I've been thoroughly impressed with the fact that even large loads are not left bundled into a ball. My old dryer would wrap sheets up into a ball unless they were dried one sheet at a time. This dryer will handle a queen-size sheet set, two bath towels, and three throw blankets at the same time. All items get dry and nothing is balled together. The only two things I could ask for are (1) for it to dry a load in about the same time as the washer takes to wash a load?although it's actually pretty close, within 10 minutes?and (2) for a slightly more accurate estimate of how long the load will take to dry. The initial estimate is based on settings, but the actual drying time is based on moisture.
I do not overload my dryer but every load that comes out leaves several particles of clothing wet and other pieces damp. Dresses with straps or ties just rip off by getting caught and tangled on the lint tray! I had many dresses and blouses ruined by the lint tray edge protruding out. Lint tray also traps a lot of lint that I cannot reach into in order to remove. Lint trap fires are very serious and hope that I am not a future victim. Bottom line, don't buy this useless dryer unless you want wet ripped clothing.
I got this dryer and the washer combo on Black Friday for an amazing deal! I went with the Gas dryer over the electric due to it being much more efficient. Have been using this dryer for 3 months now and it does just as it is suppose to without any issue. Clothes come out completely dry and haven't had any shrink. Controls are as simple to use as a 1980's TV remote. I highly recommend this unit to anyone in the market that is looking for the best "bang for your buck"
This is a great dryer. It's fairly quiet, gets the clothes done very quickly, and appears to be extremely efficient. We have had no problems with it, and are very pleased with our purchase.
main board died in 1st one. replacement board from mfg bad as well, so we returned entire dryer. cust service and follow-up was horrible. auto dry never gets clothes dry even on new dryer.