This is an awesome washer. My other washer borke down and my husband and I decided to get this one. It has not disappointed. My only gripe is it is hard to move.
I have 2 Washing Machines. This being my favorite. I have a lot of clothes I wash for myself so I don't have to wash as many loads of clothes w/ this machine as the other one. This way, my water bill isn't too high. Its quiet and works well. I would never go back to a top loader washer.
We bought it in 2007 and have love it most every day. It has come up with some crazy codes that I have had to call the Sears repair desk about but they alway cheerfully sent out a repair person within a reasonable time period. Who was helpful and gave great tips on how to keep my Deut washer and dryer running great.
This is cheap junk from china! 2 years ? C`mon man ! I`m going to find a top load, older model that Lasts! At least they where kind enough to send me a free Bowl ( bearings) to repair it. Not the Sensor I needed though! Nice try ! This should be a Vacum cleaner,...it really sucks !!!
We have had our Whirlpool Duet washer for three and half years and I love it! Recently it had an error code that could not be fixed by unplugging it and plugging it back in. Of course it is the interface board and will cost $460. But it is cheaper than buying a new one.
Love the choice of cycles, especially for delicates. Large capacity not only helpful for big load sod towels but extra room for perm press/casuals not to wrinkle.
This washer started out and seemed like a dream. But after 2 repairs on the extended warranty and then into the 3rd year the motor locks up solid. Seems Whirlpool is doing a poor job on these and is looking for the replacement part business. Will never get my business again.
I bought the duet 5 years ago. It worked great for only 4 years. The main bearing in the tub housing failed, so I replaced the rear housing for 225 dollars. It lasted 8 months. Now I have to spend over 600 the fix the machine. It is easy to work on, but replacement parts are ridiculously high priced. Needless to say, I'm buying a top loading machine now for the same price it would cost to fix the Duet, and thats if I do It myself. If the engineers at whirlpool had designed the duet with bearings at the front of the tub it would still be running. I'm no engineer, but most things are common sense.
The washer is 2 years old and would not spin. The F25 error was displayed. I called Sears service and they pushed a service contract. The contract is $329 only covers expenses up to $500. The repair bill was $800. The entire drum and bearings need to be replaced. I recommend to keep checking the reviews. There are many people with this same failure. So Sears says pay $300 more or get a credit of $500 on a new machine. I sent an email to Whirlpool on the poor quality of the product and there response was to try someone other than Sears for a second opinion at my expense. The phone people at Sears are terrible and it is 3-4 transfers for every call in. DO NOT BUY THIS JUNK. The people who gave this high ratings did not have a failure. Like me, the people who gave it low ratings have product failures and are left with a 2 year old white steel pile of junk in my laundry room.
We've had our Duet for a little over two years and were just told today that the bearing is shot and the repair would cost over $800. Fortunately, we have a home warranty and its covered but if not, we would be out that much money. The washer did an average job on our clothes. It took a while for me to figure out how to get rid of the funky mildew smell (had to run bleach in the cleaning cycle once a month and only used powder HE detergent) but once I did, I never had the smell problem again. The machine never impressed me and I would not buy another.