I bought this washer for our big bear cabin. We rarely use it because it is our second home. In two years, we probably used the washer 20 times. We just had a service person out and they said the whole backend of the washer needs to be replaced - $725.00!!! We're buying a new washer and it sure is not going to be this one. I never write reviews - every.... but I had to write about this piece of ****.