I bought this washer for our big bear cabin. We rarely use it because it is our second home. In two years, we probably used the washer 20 times. We just had a service person out and they said the whole backend of the washer needs to be replaced - $725.00!!! We're buying a new washer and it sure is not going to be this one. I never write reviews - every.... but I had to write about this piece of ****.
I bought this in 2009 and liked it well enough, though it did rip clothes once in a while! A couple of weeks ago it stopped spinning..I paid $60 to be told that the spinner replacement part would cost $300 and the labor another $200. The repairman said this was not an uncommon problem for this machine. I expected a $700 machine to last much longer than this. My repairman suggested a simple conventional machine that is easier to repair...I'm going with a $350 top loading Roper.
Tears clothing Wash/Washing machine cycle leaks water onto floor cannot run at full speed - ever literally eats children's socks and women's thongs and any small coins or toys they hide the troubleshooting manual inside the bottom cover of the washer in order for the washer to work about 1 ever 2 months now getting more frequent about 2x/month must open small drain under washer and allow about 1-2 gallons of water to drain out and then clean the 'trap' from all socks coins and underwear - water is dirty and stinks i have had more error codes on this machine than i thought possible and after only 5 years the ball bearings and shocks are going for the washing machine. and i have already replaced them for the dryer a year ago. extremely loud THIS WASHER SUCKS AND IS EXTREMELY EXPENSIVE FOR A PIECE OF CRAP!!!!
I bought a Whirlpool Duet in 2007. It lasted three years. Mold penetrated the rubber door gasket and it rippled, even though I cleaned it with bleach regularly and kept the door open whenever a load was finished. Our laundry room is on second floor. I started seeing what I thought were water spots in kitchen ceiling, but they never seemed to get larger so I wasn't sure what they were. Had plumbers out to do $1,000 worth of plumbing repair/replacement in bathroom we thought had leaking tub. One day I happened to watch the washer as it was going through the clean cycle. There was a small jet of water spurting out of the door, far enough to miss the washer tray! It didn't leak during regular cycle, just during clean cycle - which is why the water stains in ceiling below never seemed to get larger as the clean cycle was not regularly used. I immediately got rid of the machine as even though I did not have the huge smell problem as many do (there are many class action lawsuits pending over mold problems for front load machines) I nevertheless could tell the inside had an odor. Got an LG top load HE washer from Sears. Check out my evaluation for that machine now that I have had it for 14 months.
I had this machine five months and clothes are torn while in machine. Leaking water on the floor.