My parents so graciously purchased this selfie me about a month ago. I've never owned a front load washer or dryer so I was very excited about these! I decided to order these online after I had viewed them in store as they were really pushy about extra "accessories" that I didn't feel like were necessary. I found online purchasing was great because I was able to select what I wanted as well as look in to all of the warranties for both machines. I've heard a lot of horror stories with the front load washers eating articles of clothing as well as molding really bad and causing your clothes to smell. So far I am overly impressed and have not had an issue. I do leave the washer door open to prevent molding, which isn't ideal but definitely necessary. I found myself constantly checking to make sure both were still working as I was doing laundry, they're so quite compared to what I've owned. I do plan to update this review in a few months if my current opinions change so that this review Iran honest one. way to go kenmore, my clothes have never been so clean! My set matched perfectly, but I ordered the individual options rather than the bundle as it was actually cheaper. Thankfully my set matches perfectly.) Thank you Mom, Dad and Sears!
If you don't have a separate room or a door to close this into, DON'T BUY. It sounds like a plane taking off. But for me the machine is a dream. It has a strong drum that practically has the clothes coming out dry out of the washer. Very pleased with the design.
I purchased a front load washer and dryer bundle with delivery. The two units are a totally different shade of white. It is so noticeable that this is going to irritate me for the life of the units. Why? They were manufactured on the same month and year. Customer service has no answer except return them and buy something else.
We have owned 2 other front load washers in the past and loved them! We purchased this washer less than 9 months ago because it was the only stackable pair, that would fit in the space provided. The detergent tray holds water starting with the very first load. The first tech said the washer wasn't level and did nothing. The second tech checked to make sure the machine was level, it was, so then ordered a replacement detergent box. It still holds water. We were told to just empty the extra water into the machine after each use. The machine does not drain well! There is always water trapped at the bottom of the seal. Socks get caught in this area on a regular basis. I leave the machine open after each use, including the detergent box. The door has to be close carefully otherwise it doesn't stay closed. On more than one occasion I've started a load and it never ran because the door didn't close. Other times it makes a loud noise when it first starts, to warn me the door is not closed! I've been washing clothes for over 40 years, so I've had some practice operating a washer. This purchase was a big mistake!
I don't understand the negative reviews. It cleans well, is relatively quiet, and doesn't shake violently as long as you level it. Preset cycles are customizable, and it recalls your preferences the next time you run that cycle. I like that you can pause it and add a garment if you forget something. Hopefully it lasts 16 years like my previous Kenmore front-loader.
I was impressed with the other reviews and the price for this front loader. I thought front loaders were supposed to be more efficient, make your clothes cleaner etc...this does none of that. If I had to do it over again, I would stick with the old top loader. They are reliable and clean your clothes. I bought this 2/12/15 and my washer broke. I now have to wait 1 week before someone can come out and look at it. Not worth it folks - stick with what works
we bought this in May 2014, by December we needed a computer board replaced, now, in March, it's broken again, they'll replace the computer board AGAIN!! I am so disappointed!!!! Warranty runs in May and I am so scared.......
Washer has an option for a "quick" wash, but it's over 30 minutes long and automatically switches to standard wash if hot water is selected. The touch-up option doesn't have a spin cycle so clothes come out drenched. Front load is very awkward. Very poor capacity - anything over half full - and I mean anything - and clothes come out ripped and some items are even dry. Door locks as soon as wash begins - you cannot open it until the cycle is done.
I purchased this washer in January at first the detergent holder held water but now it doesn't. People said the rubber smelled but if they read the directions it says that after use you should prop the door open, that's why they give you the hing to hold it open. I have no problem with this unit at all, I' very happy with it.