I don't understand the negative reviews. It cleans well, is relatively quiet, and doesn't shake violently as long as you level it. Preset cycles are customizable, and it recalls your preferences the next time you run that cycle. I like that you can pause it and add a garment if you forget something. Hopefully it lasts 16 years like my previous Kenmore front-loader.
I was impressed with the other reviews and the price for this front loader. I thought front loaders were supposed to be more efficient, make your clothes cleaner etc...this does none of that. If I had to do it over again, I would stick with the old top loader. They are reliable and clean your clothes. I bought this 2/12/15 and my washer broke. I now have to wait 1 week before someone can come out and look at it. Not worth it folks - stick with what works
we bought this in May 2014, by December we needed a computer board replaced, now, in March, it's broken again, they'll replace the computer board AGAIN!! I am so disappointed!!!! Warranty runs in May and I am so scared.......
Washer has an option for a "quick" wash, but it's over 30 minutes long and automatically switches to standard wash if hot water is selected. The touch-up option doesn't have a spin cycle so clothes come out drenched. Front load is very awkward. Very poor capacity - anything over half full - and I mean anything - and clothes come out ripped and some items are even dry. Door locks as soon as wash begins - you cannot open it until the cycle is done.
I purchased this washer in January at first the detergent holder held water but now it doesn't. People said the rubber smelled but if they read the directions it says that after use you should prop the door open, that's why they give you the hing to hold it open. I have no problem with this unit at all, I' very happy with it.
Had this unit for a while now. We originally bought it just for renting out our condo. We still live here though and use the washer and dryer combo with our newborn every day. We were skeptical at first because of some of the bad reviews but we thought it would be okay for a rental property. It works great! Can't believe some of these bad reviews. Especially for the price, this is a great buy! It's super quiet (compared to the conventional style we had in here) and is extremely efficient. I've never owned a front loading set before but I'm never going back. This unit is also very intuitive to use. The detergent drawer does get a little water built up in it but if you open it with normal force it doesn't "splash all over the place" like some have said. It also has a quick release button so if you wish you can easily empty it to avoid any "mold build up". If you're using it regularly this shouldn't happen anyway. The only reason I didn't give it a five star rating is because when drying on "casual" (perm press), even with a small load, it doesn't completely dry. I believe this is just because the pre-set for the casual setting has it set to low heat. When on "normal" it increases to very high heat and and will dry a full load in 30 minutes. So I just change the dry temp to medium for the casual setting and it dries just fine. So the only draw back is the pre-set settings are a little conservative on a unit that already uses very little energy; definitely worth the price tag. Enjoy.
I picked these up on Black Friday along with all my appliances, they look great and the price was great so i figured, why not? After my friend was done installing I tried it out, and as I read in other reviews, it shook violently! I went through the manual trying to figure out what my friend missed. The unit was level and surprisingly after removing thr 4 shipping bolts and spaces that my friend left in, it ran perfectly. I adjusted the balance just a tad and it runs great even on high spin. I no longer worry about the unit breaking through my wall.
I bought this washer and dryer set on Black Friday 2014 for a steal of a deal. My fiance and I had been looking on Craigslist for a washer and dryer but people were pricing old beat up top loaders for at least half the price we got this brand new front loader! I was skeptical from the start about this washer and dryer set due to all of the mixed (5 star and 1 star) reviews. Needless to say the set never had any of the issues I read about and has worked wonderfully for us. There has been zero water left in my detergent dispenser so I have not had any issues with water spilling out when opening the drawer. The machine is quiet and does not shake any more than any other front loader I had ever been around. Our clothes come out clean, and our towels come out fully dry in half the time it takes other driers. As far as the people complaining about a smell and mold grow that is simply because they don't know how to properly care for a front loading machine. Front loaders are simply more high maintenance than top loaders. We keep a dish towel next to our washer to soak up the water in the rubber ring after we our done with our loads and leave the door open until it is dry. This prevents any smell or mold production. Also make sure you are using detergent that has HE for high efficiency on it. This prevents the washer from getting a soapy/grimy film on the inside. It has been a great washer and dryer for the price!
We purchased this set on Cyber Monday with the stacking kit. Cleans well, is quiet and a great unit for our condo. I have had front loading machines for 20 years. I have a samsung unit that I paid three times the price of this unit. I think this one cleans just as well and it has all the settings you really need. I noticed some previous reviews that noted vibration issues. It is critical that front loading machines be installed correctly and leveled in all directions. I haven't used the soap dispenser as I prefer to use laundry pods. Also, I leave the washers door opened after using until the rubber ring is dry to prevent mildew (a previous issue with a whirlpool unit). Overall a great washer for the price!