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Kenmore — trusted in the homes of more than 100 million Americans. Kenmore water softeners remove hardness minerals so you can enjoy soft water benefits, saving you time, money and more. The Kenmore high-efficiency water softener 38420 is a great choice for anyone and the best choice for larger homes and families. Water softener questions? Call 1-800-426-9345 for assistance.
  • IntelliSoft2™ uses up to 35% less salt and 37% less water*
  • Ultra Cleansing keeps larger particles of sediment from entering the home plumbing system
  • Ultra-flow valve provides 41% better flow than the high-flow valve
  • Large lighted LCD screen allows for easy reading and menu selection in areas of low or bright light
  • Water monitoring system tracks daily water usage
  • Automatic LED salt tank light indicates the salt lid is open and is displayed as an icon on the screen
  • Advanced low-salt indicator reminds you to add salt to the tank
  • Specifically designed for easier salt loading
  • Third-party tested and certified by the National Sanitation Foundation (NSF)

* Compared to Kenmore water softeners sold since 2001


Color Family Gray
Depth (in.) 21
Height (in.) 48
Width (in.) 17
Plumbing Connection Up to 1-1/4 in.
Capacity and Flow:_UP
Salt Storage Capacity (lbs.) 200
Water Flow Rate (gpm.) 9
Power and Performance:
Hardness Capacity (grains) 40,100
Hardness/Salt Efficiency 5090@2.3 lbs.
Operating Pressure Range (psi) 20 - 120
Regeneration Time (mins.) 124
Softener Resin (Cu.Ft.) 1.11
General Features:
Household Size More than 6
Iron Removal Setting Yes
Low Salt Light Yes
Regeneration Control System Water Meter
Salt Storage Tank Light Yes
Water Softener Type Salt-Based (Ion Exchange)
Product Overview:
See Owners Manual Click Here
Warranties & Coverage:
General Warranty 1 year limited parts and labor, 10 year limited tank

Product Documentation

Owner's Manual - English (Warranty)

Energy Star Logo   Energy Guide Logo

Manufacturer's Warranty
1 year parts and labor
SearsOutlet Certified
Find Out More »


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